Minimum operational losses emanating from control design and failure, failure to execute controls, performance oversight.
Contribute to business performance through savings/losses prevented/averted/deterred by Revenue Assurance, Fraud monitoring, Information Systems Control Monitoring.
Monitor and analyze revenue streams to ensure accuracy and completeness.
Identify revenue leakage and implement corrective actions.
Support financial planning and forecasting by providing revenue assurance insights.
Ensure compliance with financial policies and regulatory standards.
Ensure customer billing is accurate and timely to maintain trust and satisfaction.
Address customer complaints related to billing discrepancies and resolve them efficiently.
Work with various the business, product owners, operations and technology teams to improve revenue-related customer interactions.
Drive and surpass expectations on NPS for the department.
Foster a culture of accountability and continuous improvement within the team.
Collaborate with cross-functional teams to promote awareness of revenue assurance.
Be a champion of Ecobank RACE – IT core values in the Region.
Develop and maintain controls to monitor revenue-related processes.
Conduct regular control reviews and assessments to ensure operational efficiency.
Implement automation and process improvements to enhance revenue assurance operations
Ensure operational efficiency in revenue recognition and reporting processes.
Contribute to the development of long-term revenue assurance strategies.
Participate in cross-functional projects to support business growth and innovation.
Support digital transformation initiatives related to revenue management.
Analyze market trends and regulatory changes to adapt revenue assurance practices.
Participate in the development of new products and services to ensure revenue integrity.
Education
A Good University degree with a minimum of 2:2 or HND in Computer science or any numeric discipline. Any other discipline with good relevant track record can be considered.
Possession of a relevant advanced degree or professional certificate will be considered an advantage
Preferable - CISA/CISM/CGEIT/CRISK qualification
Work Experience
Minimum of 3 years working experience in any assurance function of a commercial Bank and/or Audit Firm, commercial/retail banking experience, some of which must have been spent performing a similar role in a leading commercial bank. Exceptional candidates with a solid track record but fewer years of experience in Banking will also be considered
Minimum of 3 years extensive hands-on experience coding with Data Analysis tool (e.g. ACL Analytics) or Java Programming.
Project Management Experience
Experience in other major Analytics tools or programming environments can be an added or compensating advantage
Skills
Analytical and Investigation Skills
Policy and Regulation interpretation and implementation.
Oral and written Communication Skills
Skilled in the use of Microsoft Word, Excel, Power point, Intranet Mailing facility
Good understanding skills in Database query scripting
Good understanding skills in coding with Analytics tools used in the bank for Compliance analytics.
Good understanding of Auditing, Accounting Banking Operations and Application programming skill in Java will be added advantage
Knowledge
Working knowledge of the core banking application of the bank
Working knowledge of the major database management systems used in the bank.
Good Knowledge of Risk assessment and risk remediation
Working Knowledge of the working of analytic tools used in the bank.
Knowledge of banking operations, accounting, audit, products & customer segmentation
Personalities and attributes
Highly analytical
Attention to details
Positive “can do” attitude
Goal driven and result oriented