NOC Manager 

A- Job Responsibilities 

• Assures adequate management reporting and monitoring for fulfilling the business plan

• Responsible for the surveillance of customer network by managing the 1st level operations resources

• Responsible to manage the team to perform alarm handling, performance monitoring, access control, automation focus, 1st level incident handling & reporting, TT management arrange relevant support for the field team

• Ensure security & Risk management directives are properly understood by the NOC team and followed

• Attend in management meetings where necessary with internal management & customer

• Responsible to adhere all deployed Managed service processes and contribute to the process improvement

• Report to Internal management & customer according to the report requirements stated on the WLA

• Ensure the 1st level operations team is working in alignment with the managed services processes

• Work pro-actively to continuously improve the operational performance of the delivery units the processes used in delivery

• Participate in all safety associated activities with the underground development and infrastructure construction, corrective action notices, audits, accident/incident investigations reporting, job analysis, safety meetings

B- Requirements 

1. At least Bachelor degree in telecommunication or computer science 

2. No less than 3 years’ experience in similar position 

3. Excellent in communication skills 

4. French language native and excellent in English is a must

5. Good presentation and reporting skills 

beninrecruit@huawei.com le 30 mai 2025 est la date limite