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Programme Policy Officer (Identity Management)

World Food Programme

Juba, South Sudan
Opportunités de carrière : Programme Policy Officer (Identity Management), SC8 - Juba (830401)


TITLE : Programme Policy Officer (Identity Management), SC8

TYPE OF CONTRACT : Service Contract

UNIT/DIVISION : Programme / Innovations

DUTY STATION (City, Country): Juba

DURATION: 12 months

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide.  The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.  Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

WFP programme in South Sudan aims to reach approximately 6 million people each year with both emergency and recovery assistance. The L3 emergency operation provides food and nutrition assistance for populations in crisis and delivers safety net programmes such as food assistance for assets, purchase for progress and school meals to food insecure people in more stable contexts. In all it programmes WFP seeks to employ the most efficient, effective, and appropriate transfer modalities whether in-kind food, cash-based transfers (CBT), or capacity development.

WFP is constantly looking for innovative solutions to address the root causes of food insecurity in South Sudan, and to respond to the challenges of delivering assistance efficiently and effectively in the County. WFP South Sudan has the aim of having a digital record of all the beneficiaries served, so that WFP can improve the efficiency and effectiveness of the operations. WFP does this through biometric registration and imports of beneficiary records from trusted partners and has the aim of a complete beneficiary registry of all the 6 million plus beneficiaries that WFP serves. Additionally, WFP aims to have digitally managed transfers to all these beneficiaries through a variety of transfer modalities and delivery mechanisms. With these aims it is vital to the WDP South Sudan operation to have the beneficiary registry (SCOPE) be made up of non-duplicate people. WFP is seeking a programme Policy Officer to lead a team to be responsible for the maintenance and implementation of key strategies around unique identities.

To manage a broad set of operational and strategic processes and help to build both internal and external partnerships as WFP looks to strengthen the assurances around all its programming.

KEY ACCOUNTABILITIES (not all-inclusive)
Ensure that WFP South Sudan is efficiently removing duplicate identities from the SCOPE registry, and that standard operating procedures and strategies are developed around the maintenance of its programming.
Ensure Processes are in place and staff trained so that field teams carry out adjudication and removal of beneficiaries in ways which reinforce beneficiary’s dignity and reduce potentials for any conflict.
Develop new strategic plans and process to ensure that new registration processes involve minimal data capture duplicate identities and are as efficient as possible for beneficiaries.
Work with partners to ensure that to the best extent possible, the humanitarian sector in South Sudan has a common understanding on beneficiary data – especially those partners such as IOM and UNHCR where there are active data sharing agreements in place.
Integrate and propose changes in use of technology to enhance the way WFP analyses and utilizes biometric and biographic data to identity and remove duplicates.
Lead research in identification of cross border duplicates and propose programme actions based on findings.
Lead team of adjudicators to remove duplicate records from core registry as well as participate in registration missions as required.

Ensure key change management documentation is prepared and accurate including updating training manuals and process related to deduplication.
Assist in the digitalization of other core processes around the delivery of CBT/food with specific focus on improving assurances that WFP knows the right beneficiary is receiving the right entitlement at the right time.
Education: Advanced University degree in International Affairs, Economics, Nutrition/Health, Agriculture, Environmental Science, Social Sciences or other field relevant to international development assistance, or First University Degree with additional years of related work experience and/or trainings/courses.
Language: International Professional: Fluency (level C) in English language. Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or WFP’s working language, Portuguese.

National Professional: Fluency (level C) in English language and the duty station’s language, if different.


 Understand and communicate the Strategic Objectives: Understands WFP’s Strategic Objectives and the link to own work objectives.
 Be a force for positive change: Flexibly adapts individual contributions to accommodate changes in direction from supervisors and internal/external changes (such as evolving needs of beneficiaries, new requirements of partners).
 Make the mission inspiring to our team: Recognizes and shares with team members the ways in which individual contributions relate to WFP’s mission.
 Make our mission visible in everyday actions: Sets own goals in alignment with WFP’s overall operations, and is able to communicate this link to others.


 Look for ways to strengthen people's skills: Assesses own strengths and weaknesses to increase self-awareness, and includes these in conversations on own developmental needs.
 Create an inclusive culture: Participates in open dialogue, and values the diverse opinion of others, regardless of background, culture, experience, or country assignment.
 Be a coach & provide constructive feedback: Proactively seeks feedback and coaching to build confidence, and develop and improve individual skills.
 Create an “I will”/”We will” spirit: Participates in accomplishing team activities and goals in the face of challenging circumstances.


 Encourage innovation & creative solutions: Shows willingness to explore and experiment with new ideas and approaches in own work.
 Focus on getting results: Consistently delivers results within individual scope of work on time, on budget and without errors.
 Make commitments and make good on commitments: Commits to upholding individual accountabilities and responsibilities in the face of ever-changing country or functional priorities.
 Be Decisive: Makes rational decisions about individual activities when faced with uncertain circumstances, including in times of ambiguity regarding information or manager direction.


 Connect and share across WFP units: Seeks to understand and adapt to internal or cross-unit teams’ priorities and preferred working styles.
 Build strong external partnerships: Demonstrates ability to understand and appropriately respond to and/or escalate needs of external partners.
 Be politically agile & adaptable: Portrays an informed and professional demeanor toward internal and external partners and stakeholders.
 Be clear about the value WFP brings to partnerships: Provides operational support on analyses and assessments that quantifies and demonstrates WFP’s unique value as a partner.

Capability Name Description of the behaviour expected for the proficiency level
Programme Lifecycle & Food Assistance Demonstrates ability to identify key variables and contextual factors that affect food assistance problems and programmes throughout the lifecycle to inform quality programme design or re-design.
Transfer Modalities (Food, Cash, Voucher) Demonstrates ability to analyse and consolidate quantitative and qualitative information from different sources (e.g., market studies) to inform transfer modality selection and programme development.
Broad Knowledge of Specialized areas (i.e. Nutrition, VAM, etc.) Demonstrates the ability to interpret basic data in the context of WFP specialised fields to contribute to technical programme design, implementation and monitoring.
Emergency Programming Displays capacity to provide inputs into the development, implementation and realignment of high quality emergency programmes.
Strategic Policy Engagement w/ Government Develops thorough recommendations using multiple inputs (e.g., government counsel, research, own experience) to strengthen national or subnational entities and government owned food and nutrition security programmes.

This section is optional to describe additional responsibilities & knowledge required for the specific job.

• Has gained experience in implementing technical programs (i.e. nutrition, etc.).
• Has implemented programmes and provided input into designing operations.
• Has provided input into policy discussions and decisions.

4th December 2023

WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.


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