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Lead, Enterprise Solutions

orange

Egypte
Informatiques, Télécommunications
Lead, Enterprise Solutions

Ref : CEGY593 | 07 avr. 2021

Date limite de candidature : 31 mai 2021

Orange Egypt - Smart Village - Egypte
Leaflet

Votre rôle
Works with the business users to understand problem, requirements, functionality and business processes
Translate customer requirements/complaints into deliverable products and services or proposed designs to be assessed
Provide functional assessment of implemented solutions, with recommendations for enhanced  processes, best usage of system features and better performance results
Act as 1st and 2nd level of support, Troubleshoot and resolve simple to highly complex functional/technical issues related to implemented solutions
Conduct knowledge transfer sessions to end users for new/changed deployments & fixes
Develops/Configure agreed on solutions based on global software standards
Responsible  for changes and deployment  for all system/applications within his function and work on test scenarios and alignment between own team and the testing team
Manage fixes needed for resolving reported incidents in alignment with IT change management process
Maintain proper documentation for operational procedures, business aspects and technical design
Recommend proactive course of action to maintain smooth operations with minimum risk with respect to new changes
Responsible for regular reporting on the performance, incidents and status of the solutions/applications related to the team
On-call 24Hours a day based on a rotation schedule that guarantee 24*7 On call support coverage for all solutions operated

Votre profil
Education
Bachelor degree in Telecommunication and Electronics Engineering or Computer Science

Experience
1 Year + of Overall Experience in relevant functional/technical roles.

Compétences
Telecom experience is a must
Understand middleware and integrations concepts and implementation
Software life cycles concepts
Technical Experience in the following tools/systems:
Integration with other systems
Good Experience in SharePoint
Good Experience in SQL/ PLSQl
Good Experience in OS , Unix/ Linux
Java and XML development is a must
Application and software development techniques and methodologies
Performance tuning and enhancement
Writing and delivering solution specifications and design
Ability to test application deliverables with the highest quality
Strong English written/verbal communications; French is a plus
Self-motivated individual who works well in a team environment
Willing to work in shifts & weekends as required
Willing to provide on-call support on a 24/7 basis when needed
Self-driven, ability to work under minimal supervision
Excellent Analytical & troubleshooting skills

Entité
Information Technology

To support Revenue applications (RAID, FMS & ODS)

Contrat
CDI
Postuler

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