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Public Engagement Assistant (All Interested Applicants/All sources) (Experiential Learning Coordinator)

Embassy Abidjan

Cote d'Ivoire

Announcement Number: Abidjan-2019-39
Hiring Agency: Embassy Abidjan
Position Title: Public Engagement Assistant (All Interested Applicants/All sources) (Experiential Learning Coordinator)
Open Period: - 01/12/2020 
                         Format MM/DD/YYYY
Vacancy Time Zone: GMT
Series/Grade: LE - 6510 8
Salary: XOF CFA12,343,248 
Work Schedule: Full-time - 40 hours per week 
Promotion Potential: LE-8
Duty Location(s): 1  in Abidjan, IV 
Telework Eligible: No 

For More Info:  Recruitment Section .

Hiring Path: • Open to the public

Who May Apply/Clarification From the Agency:  For USEFM - FS is FP-06.  Actual FS salary determined by Washington D.C. 
OPEN TO: All Interested Applicants / All Sources
Security Clearance Required: Public Trust - Background Investigation
Appointment Type : Permanent
Appointment Type Details: Indefinite subject to successful completion of probationary period.
Marketing Statement: We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

The work schedule for this position is Full Time: 40 hours per week.
Start date: Candidate must be able to begin working within a reasonable period of time (4 weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.
Supervisory Position: No
Relocation Expenses Reimbursed: No 
Travel Required: Not Required 


BASIC FUNCTION: The Experiential Learning Coordinator works under the direct supervision of the Emerging Voices (EV) Specialist.  The position has no supervisory responsibilities. Coordinates Mission Public Diplomacy outreach to Emerging Voices audiences through Experiential Learning (EXPL) projects and events, typically “learning through experience” activities such as tech or entrepreneurship camps, music and sports programs, journalism training, and other focused community engagement programs.  Designs, develops, identifies co-sponsors and funding sources, plans and oversees a range of outreach activities in support of Mission goals.

Qualifications and Evaluations

EXPERIENCE: A minimum of three years of progressively responsible experience in a multilingual, multicultural, multinational, government, or museum environment with marketing, public relations, communication, or education duties as a significant part of the job is required.
JOB KNOWLEDGE: General knowledge of USG and DOS structure, as well as of PD Bureaus within the Department, is required.  Detailed understanding of the full range of PD tactics and tools designed to engage EV audiences, and general knowledge of cross-cultural communications is required. Must have knowledge of Department standards for project management, including defining project objectives, outcomes, and assessment methods.   Full understanding of PD-specific funding authorities and their planning and reporting tools is required.

A thorough understanding of the attitudes and preferences of the EV audience sector in host country, including the regional, ethnic, socio-economic, cultural, and linguistic factors and the religious and educational  institutions that shape those attitudes, is required.

Knowledge of typical customer service and marketing tools designed to engage specific audience segments, particularly the EV sector, in the host country is required.  Knowledge of latest trends in EXPL engagement in related public service institutions such as schools, museums, and training institutes, as relevant for the EV sector, is required.  Knowledge of the types of technical and regulatory requirements associated with arts, sports, technical learning camps or other public engagement activities in the host country is required.  Must have knowledge of the primary influencers in popular culture, as well as host-country institutions, government structures and policies that shape local attitudes toward experiential learning techniques and/or EV audiences, particularly youth. Must be a practitioner of digital communication tools and practices trending with youth audiences,  as well as those used by cultural or idea leaders influential with the host country’s EV sector. Understanding of the complex and changing nature of the information environment, including current trends in international and host-country communications landscape is required.

Education Requirements:
A university degree (Bachelor) in communications, international relations, intercultural/multicultural studies, arts management, museum education, marketing, or local equivalent is required.

LANGUAGE: Level 4 (Fluent) speaking/reading/writing of English is required.  This may be tested.
Level 4 (Fluent) speaking/reading/writing of French is required.  This may be tested.

SKILLS AND ABILITIES: Must have strong analytic skills and the ability to conceptualize how best to use innovation and cutting edge experiential learning opportunities to attract EV audiences and engage them in positive ways. Must have excellent customer relations, interpersonal cross-cultural communication skills, and be able to identify and engage key figures critical to developing EXPL priority initiatives. Strong project management skills are required, including the ability to establish credibility and lead group participation in projects such as workshops, seminars, conferences, sports and cultural programs, and camps, including activities conducted virtually. Good keyboarding and data entry skills, and excellent familiarity with electronic discovery tools, in particular the Internet, and standard information retrieval practices and procedures are required.

EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

All applicants under consideration will be required to pass medical and security certifications.


Agency Benefits:
Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Embassy in Abidjan, Cote d 'Ivoire may receive a compensation package that may include health, separation, and other benefits.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:
HIRING PREFERENCE SELECTION PROCESS:  Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

AEFM / USEFM who is a preference-eligible U.S. Veteran*


FS on LWOP and CS with reemployment rights **

* IMPORTANT:  Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification.  A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given. 

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.

How to Apply
How to Apply:
All candidates must be able to obtain and hold a local Public Trust-Background Investigation. 

To apply for this position click the “Submit Application” button.  For more information on how to apply visit the Embassy internet site.

Required Documents:
Please provide the required documentation listed below with your application:

Proof of Ivorian Citizenship (i.e. Ivorian National Identification Card, attestation d'identite) (if applicable)

Passport copy (if applicable)

Residency and/or Work Permit (if applicable)

University degree (Bachelor)

For EFMs (in addition to above):

Copy of Orders/Assignment Notification (or equivalent) (if applicable)

DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)

SF-50 (if applicable)


Next Steps:
Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.

For further information - the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.

Thank you for your application and your interest in working at the U.S. Embassy in Abidjan.


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