, première plateforme d'offres d'emploi en Afrique de l'Ouest

IT Process Controller

APM Terminals

Tangier, Morocco
Transports et logistique
IT Process Controller


Last application date: 25/2/2019

APM Terminals is one of the world’s leading global port/terminal owners and operators with a global terminal network of more than 63 ports and terminals in 40 countries with 7 new terminal development projects and 7 expansion programs now underway. APM Terminals also manages 170 Inland Services operations in 48 countries. The company employs 23,000 professionals across a total of 68 countries spanning five continents. APM Terminals serves every major trade lane with a truly global presence, providing our customers with the most advanced terminal technology, equipment and operations in the industry.

APM Terminals Medport Tangier is a greenfield project under construction, it will be the third container terminal of the Tanger Med complex APM Terminals Tangier handled 1.7 million TEUs in 2015. APM Terminals Medport Tangier will be a facility with up to 2,000 meters of quay.

Our Tangier team is currently bringing people, expertise and technology together to usher in a new era in African ports for today’s business world through world-class operations in the safest, most environmentally friendly manner.

We offer
An opportunity to be part of a high performance team that ensures APM Terminals is the most efficient, safe and profitable terminals in the region
• Working with partners and other stakeholders.

Key responsibilities
Prior Go/Live (Project Phase)
•Support during IT Project Implementation 
•Automated systems implementation such as Quay, Yard and Gate 
•CCTV, Access Control and Radio Communication 
•Support during integration testing phase 
•Identify process gaps and propose/establish solutions 
•Support on creating/updating IT SOPs 

Go/Live (Commercial Operations Phase) 
•Monitor IT activities to support running smooth operations activities 
•Support predictive monitoring on the IT infrastructure 
•Be the first line of support for IT to handle operations execution exceptions 
•Perform quick initial root cause analysis on IT failures affecting operational execution and follow up for resolution 
•Collaborate with other functions in the Integrated Operations Center for diligent resolution of exceptions and process improvements 
•Maintain a continuous improvement mindset by actively identifying areas of improvement and contribute to related initiatives 
•Escalate exception resolution to different functions when needed 


•Understand and follow the company’s safety system
•Protect one self and those around from unsafe acts.
•Actively participate in contributing to zero accidents.
•Report any unsafe acts.
•Alert to risks and unsafe acts that could result in an accident.
•Participates in safety walks and hsse initiatives.
We are looking for

•Master's degree in computer science, engineering or similar 
•Freshly graduated or maximum 2 years of working experience with IT Infrastructure implementation and maintenance. 

Required Skills:
•Excellent track record of delivery in technologies like Cisco Network, VMWare, Microsoft Windows Server, Microsoft SQL Server, Oracle DB and Linux OS 
•Experience with Industrial Software 
•Great collaboration skills, and also the ability to engage and delivery autonomously
•Stakeholder management skills 
•Willingness and ability to branch out across several technologies 
•Experience in automated production or manufacturing is a plus 
•Lean & Six Sigma certification is a differentiator

•Languages Known: 
- French and Arabic.
- Speak/Write/Understand English on working and communication level is a must. 

Soft Skills: 
•Strong written and oral communication skills 
•Ability to communicate with different stakeholders 
•Good prioritization and time management skills 
•Strong problem-solving skills and analytical skills 
•Alignment with our values 
•International mindset and inclusive behavior 
•Ambition and drive to excel together with others 
•Understands safety regulations, safe working procedures and safe materials handling procedures 
•Works well under pressure and able to focus on details 
•High level of integrity and able to collaborate effectively in a dynamic environment 

Plus d'offres