Accountability Manager
- Référence cDiscussion: 1136783
- Publié le: 12/03/2026 à 17h07min03s
- Niveau d'études: Bac + 5 ou plus
- Expérience: 5 ans
- Expire le: 24-03-2026
Save the Children
Sudan
Humanitaire (ONG, Associations, ...), Projet/programme de développement
Accountability Manager
SUMMARY
10 Mar 2026
24 Mar 2026 - 05:57 UTC
Sudan
Monitoring, Evaluation, Accountability and Learning
Permanent
Full-time
KEY AREAS OF ACCOUNTABILITY :
Implementation of Accountability to Beneficiaries System
Work closely with the Field MEAL Managers and Accountability officers and Acto implement SCI’s approach to accountability and participation following the CHS standards, Quality Benchmarks, and SC Practice Standards in Child Participation and ensuring that it complements and forms part of the overall MEAL system
Ensure that accountability and participation are integral elements of all aspects of the organisation’s approach to programming and MEAL
Use the associated tools required to implement the accountability and participation minimum requirements to ensure that roll-out is standardized across operational areas (e.g. information posters, complaints database, child-friendly methodology guidance)
Work closely with implementation team members to promote understanding of the importance of accountability and participation to achieve quality programming
Ensure that beneficiary feedback is promoted as a key tool in programme management and strategy development
Programme Development
Look into Accountability and CRM coverage for geographical and thematic areas of responsibilities and identify budget gap to be communicated to MEAL Coordinator
Actively engage with beneficiary communities and consult with them to identify viable communication channels for information sharing and establishing CRM
Program Implementation
As required undertake technical support visits and offer remote technical support to area offices implementing accountability and participation activities
Maintain a close working relationship with MEAA Staff to understand challenges and successes at field level and design/plan support required
Staff Capacity Building
Identify orientation needs and support MEAL Coordinators/Officers in delivering sessions on Accountability to Beneficiaries
Support MEAL Managers/Officers in conducting inductions on accountability and participation at the field office level
Contribute to fostering an organizational culture which is truly accountable to children and their communities
Learning
Share key learning coming from Accountability and CRM systems during review and learning meetings
Liaise with MIS-Accountability Assistant for producing reports and through accountability (using beneficiary feedback as well as evidence of improved programme implementation where accountability is increased)
QUALIFICATIONS
Master's degree in an area of social development or equivalent
Fluency in English, both verbal and written, preferred
EXPERIENCE AND SKILLS
Recommended a minimum of 5 years of Accountability \MEAL experience
Highly developed interpersonal and communication skills, and knowledge of rapport-building and probing techniques
Highly developed cultural awareness and ability to work well in a multi-cultural environment with people from diverse backgrounds and cultures
Ability to work in a volatile environment and willingness to relocate as per the need and requirements of the field office
Previous experience of managing a team and managing projects
Proven capacity to supervise, train and coach staff
Ability to write clear and effective reports
Good knowledge of MS office software including Word, Outlook, Excel, PowerPoint, SharePoint, Teams, etc.
Excellent capacities in Excel, KoboTool-Box, Power BI and GIS or other Mobile Data Collection tools
Computer skills:
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