Customs House Brokerage - Execution Team Leader
- Référence cDiscussion: 1097098
- Publié le: 21/02/2022 à 11h17min22s
- Niveau d'études: Non précisé
- Expérience: 5 ans
- Expire le: 04-03-2022
Maersk Line
Kinshasa, Democratic Republic of the Congo
Transports et logistique
Customs House Brokerage - Execution Team Leader
Maersk
Kinshasa, Democratic Republic of the Congo
Customer Service
Last application date: 4 Mar 2022
Opportunity
Maersk DRC is hiring an Execution Team Leader to take care of client service delivery and execution activities of the customs house brokerage (CHB) team in various locations around the country, ensuring compliance with local customs regulations.
This is an exciting opportunity to join Maersk and have a direct impact on development and growth of our business in DRC. If you are a subject matter expert in Customs we want to hear from you!
We offer
We offer you an exciting global career at the forefront of world trade. Working with the best people in a global team culture with future growth opportunities in an industry that has a significant impact on the world economy. We’re proud of our people who define our company’s industry leadership, global team culture and customer-centric focus every day.
When you join our team you join a truly diverse, global organization in a fast-moving, values-based, work environment where you can grow on the job, create and shape our digital solutions, tap into industry-leading talent development initiatives, enjoy working with your colleagues and broaden your world view through our international job postings. We offer competitive compensation and benefits for full-time employees
Every company, every country wants access to a competitive shipping, logistics and port system – and our people have created one company that offers one, easy-to-use solution to all their shipping needs. Maersk is uniquely positioned to play a significant role in global trade, creating opportunities that help countries, companies and people succeed. Our vision is simple: Maersk is the global integrator of container logistics, connecting and simplifying our customers’ global supply chains.
We do this through the global scale of Maersk, the world’s largest shipping line; our Logistics and Services expertise that help customers manage their global supply chains; and through our port operator, APM Terminals, one of the largest container terminal operators in the world with the most strategic locations to serve global supply chains.
Join us and play an important role on our team lifting global trade every day!
Key responsibilities
• Design Standard Operations Procedures (SOPs) for CHB Execution in compliance with local customs regulations and conduct regular SOP
review
• In Conjunction with Customer Experience Manager and HR Business Partner conduct recruitment of CHB Team
• Build an effective and highly engaged team through coaching, training and regular connect sessions
• Ensure team deliver timely and accurate completion of all Import and Export declarations and Transit movements
• Ensure team deliver timely and accurate execution of all financial activities relevant to CHB
• Ensure all Customer needs are met or exceeded, within our Compliance Controls
• Responsible for monitoring and load balancing workload, highlighting any risk to Head of Customs
• Procurement of 3rd party Customs Broker where necessary and establish clear SLAs
• Collate, analyze and present data reports to Management, Customer, Internal Stakeholders, Compliance and Implementation Teams
• Ensure that work carried out complies with standard as defined in the operating Manuals
• Ensure the Quality Assurance Procedures are up to date and clearly reflect current working practices. (ISO)
• Identify waste in processes, continuously driving and delivering improvements which will positively impact productivity levels and enhance customers' experience
• Maintain a first class business relationship with all customers and internal stakeholders
• Develop Customs product to expand portfolio, market footprint and generation of additional revenue
We are looking for
• Min. of 5 years experience within Customs Brokerage with in-depth knowledge of Customs Clearance in the country
• Knowledgeable about Customs regulations and systems
• Very organized, proactive and dynamic
• Coaching and people development capabilities
• Stakeholders' management and Excellent communication skills
• Strong execution mindset
• Solution oriented
• Cost conscious and optimization mindset
• Customer centric
• Analytical and a Team player