Sales Representative
- Référence cDiscussion: 1079354
- Publié le: 05/02/2021 à 11h06min30s
- Niveau d'études: Bac + 3
- Expérience: 3 ans
- Expire le: 14-02-2021
Damco
Bamako, Mali
Transports et logistique
Sales Representative - Mali
Mali
Bamako
Local
Commercial/Sales/Business
Development
Last application date: 14/2/2021
Maersk is looking to hire a dynamic Commercial Professional to join our team in Mali. The Sales Representative will be responsible for sales, bringing new clients, for customer relationships and performance of an assigned customer portfolio, driving business growth through engagement with customers and ensure multi-functional alignment to customers' needs.
We offer
Maersk being the global leader in the industry, you’ll have the opportunity to work for a large global organization and get exposure to excellent processes and systems.
You will join an organization that offers a challenging and rewarding career where everyone’s contribution is valued and rewarded.
Successful candidate will also be exposed to new tools that enhance collaboration across the globe and an understanding of creating sustainable value for customers.
Key responsibilities
- Manage the selling process to external customers, including pricing and contract negotiations
- Pro-actively search, qualify, develop and engage into new customer relationships
- Identify account needs, opportunities and key buying factors for existing customers, and formalize those into account plans and strategies
- Ensure full penetration into and mapping of customers organization
- Seek to continuously improve customer satisfaction
- Ensure adequate update of SFDC minimum sales metrics Customer Relationships
- Own the overall customer relationship for existing customers, as well as potential new customers
- Establish strong, multi-level, win/win relationships with new and existing customers (including main decision makers and influencers)
- Effectively handover to Customer Service, Operations, Finance etc for terms and conditions agreed with customers in their contracts Post sales support
- Actively engage Customer Service into the customer relationship to ensure customers know relevant contact points in case of service failures
- Provide service support and claims resolution for extraordinary issues
- Weekly min sales requirements (sales calls and healthy pipeline) adoption of CWO follow-up process
- Monthly business plan updates for covered customers
- Own pre-shipment steps of Quoting & Contracting freight; DnD; Inland Impact post shipment steps of Invoicing & Collection (contracting); Issue resolution & Disputes (CM).
We are looking for
- Minimum 3 years of sales experience within the logistics and services industry;
- Bachelor Degree;
- Fluency in English and French;
- Strong ability to develop winning customer value propositions;
- Successfully manages negotiation process;
- Builds strong and lasting relationships at all levels, focusing on decision makers and influencers;
- Builds and maintains a strong network of customers;
- Thoroughly understands customer drivers, needs and requirements;
- Leverages internal and external financial data to build winning strategies and understand account economics;
- Has good knowledge about Mali market, competitor and industry trends.