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Coordinator, Human Resources (National Staff)

The International Federation of Red Cross and Red Crescent Societies (IFRC)

Maputo, Mozambique
Coordinator, Human Resources (National Staff)

Closing date (Geneva time zone):21-08-2020
Duty station:Maputo
Duty station status: N/A
Accompanied status: N/A
Duration:10 months
Category of Staff: National Staff
Grade: Not applicable
Vacancy No:IFRC04331

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world's largest humanitarian organization, with 192 member National Societies. As part of the International Red Cross and Red Crescent Movement, our work is guided by seven fundamental principles; humanity, impartiality, neutrality, independence, voluntary service, unity and universality.

Organizational Context
The International Federation of Red Cross and Red Crescent Societies (IFRC or “the Federation”) is the World’s largest volunteer-based humanitarian network. The Federation is a membership organization established by and comprised of its member National Red Cross and Red Crescent Societies. Along with National Societies and the International Committee of the Red Cross (ICRC), the Federation is part of the International Red Cross and Red Crescent Movement. The overall aim of the IFRC is” to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by National Societies with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” It works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises. The Federation is served by a Secretariat based in Geneva, with regional and country offices throughout the world. The Secretariat is led by the IFRC Secretary General and provides the central capacity of the International Federation to serve, connect, and represent National Societies. The Secretariat’s headquarters is organized in three main business groups: (i) Partnerships, including Movement and Membership; (ii) Programs and Operations; and (iii) Management. The Secretariat has five regional office, as follows: Americas (Panama City); Africa (Nairobi); Asia/Pacific (Kuala Lumpur); Europe (Budapest); Middle East and North Africa (Beirut). In Africa, the Regional Office (RO) based in Nairobi provides support and operational oversights to IFRC’s country offices (COs) and multi-Country Cluster Support Teams (CCSTs).The IFRC’s Country Office in Mozambique is responsible for providing robust support to the Mozambique Red Cross (CVM) in implementing humanitarian and recovery programmes that address the needs of vulnerable people. Since 20 March 2019, the IFRC has been supporting the CVM in responding to the needs of communities affected by Tropical Cyclones Idai and Kenneth. The Emergency Appeal has been revised in January 2020 in order to expand recovery programming to new geographical areas and to scale up IFRC’s support to CVM for enhancing its Disaster Risk Management (DRM) capabilities including Preparedness for Effective Response (PER) approach. The IFRC is shifting its focus towards strengthening CVM’s capacity for implementing climate smart recovery programming and Disaster Risk Reduction (DRR) in close coordination and collaboration with RC/RC Movement partners, governmental agencies and other key stakeholders in Mozambique.

Job Purpose
Reporting to the Head of Country Office, the position incumbent is responsible for support on implanting and advancing Human Resources activities.

The Position incumbent will ensure that the organization’s leaders, managers and staff within the delegation receive quality, value adding and consistent HR services and advice that supports the operations whilst ensuring equity among staff and compliance with HR programs and policies.

An important aspect of the position is to work closely with the Mozambican National Red Cross Society (CVM) to support the HR processes in relation to Idai and COVID-19 Operation.

Job Duties and Responsibilities

Recruitment and Resourcing:
Manage the whole recruitment process for Delegates and National Staff – from advertisement and selection, through contract, to support and briefing for the start of employment
Ensure job descriptions are appropriate and relevant from a technical point of view by liaising with relevant technical units
Make the job classification according to the salaries grid positions
Create/advertise and manage the vacancies on Ifrcjobs
Coordinate external vacancy advertising
Screen applications, liaise with managers and other HR officers regarding short-listed applicants
Together with main stakeholders (technical units) ensure short-listed candidates are suitable by doing competency and motivational interviews
Promote equity, transparency, and consistency in the selection
Strategic and tailored offer to selected candidates
Liaise with Nairobi for International Staffs
Liaise with National Societies for sponsored candidates
Liaise with CVM for positions funded by the appeal
Share the Operations recruitment weekly updated
Support effective and timely recruitment processes in Mozambique in close collaboration with the Africa Region

Policy Implementation and HR Administration
Provide advice around implementation of National staff guidelines and ensure they are in line with the overall Federation guidelines and labour laws
Liaise with HR region to ensure effective implementation of HR guidelines for national staff and delegates within Mozambique
Ensure compliance with all systems and procedures and ensure management integrity and accountability with high quality standards in HR;
Ensure the implementation of audit recommendations; advise on corrective measures and establish relevant internal controls.
Work with line manager to review JD’s, get approvals for job descriptions and job classification of positions.
Prepare regular HR activity reports to the Head of Country and Regional HR Manage.
Provide direct HR technical support to field HR team (Sofala)
Implement Federation HR systems and tools to ensure that there is a consistent HR approach in the country
Carry out any other tasks, as requested by the line Manager

Workforce Planning
Administer the end to end contracting for all types of contracts
In liaison with HR Delegate and regional HR focal points follow up on e-boarding programmes
In liaison with HR Delegate and regional HR focal points, review National staff contracts for accuracy and alignment with the local labour laws
Liaise with the local labour lawyers when required

Performance Management
Work alongside managers to develop and establish highest levels of performance from their staff
Guide managers to perform the whole range of performance management activities (e.g. set objectives, appraisal, identify gaps and contribute to the definition of training and development actions as appropriate
Provide guidance and support to managers and staff in cases of poor performance and disciplinary situations
Share information received from Staff Development with all the team
Train staff in the use of the relevant tools g. performance online and advocate for highest standards of performance management
Ensure that staff are timely appraised and monitor quality of evaluations in compiling final appraisals for the HR files
HR Administration
Ensure that all aspects of HR Admin – MyHR input, contract management, personnel files are efficiently managed and completed
Ensure that all HR processes comply with laws governing us (Labour Act, Staff Regulations, Code of Conduct)
Ensure that all Delegates/staff have in country ID CARD and business cards upon arrival
Prepare and organize in collaboration with the others departments, the induction of new staff (Welcome note, Briefing schedule, supervise the Briefing process for delegates and national staff)
Follow up on Staffs contracts (starting date, end date and extension if needed)
Follow up of probationary period and manage in collaboration with Line managers, the end of probationary period according to HR guidelines
Manage staffing contact list as well as staff database and ensure its distribution on a weekly basis
Make regular update of the leave status or leave planning system
Work closely in collaboration with the Administration Officer to make arrangements for travel, accommodation and visa for incoming and outgoing international delegates or national staff
Manage with the support of the Administration Officer the international staff health issues within Mozambique and update regularly the Listing for all Delegates in country to be share with medicals facilities partners for any medical treatment in case of sickness
Manage in collaboration with the Administration Officer, the Staffs insurance in collaboration with the insurance companies (update of the list of Staffs and their relatives for the medical insurance, to request their incorporation and disincorporation at each start and end of contract)

Payroll Management - Compensation and benefits
Ensuring that the pay practices comply with state and federal laws and regulations
Manage the administration of the social security and pension for national staff, and ensure the proper implementation
Prepare payroll list, make it validated (by the Head of Country and the Finance Delegate)
Forward it to the Finance + Payslips for Salaries, Tax and Pension Funds payment processing
Provide the required documents and information to the external payroll provider
Review the payroll provided by the external payroll provider before passing the information to finance for salary payments
Follow up the payment of taxes and social taxes by the Finance or external payroll provider (when required) and make the double archiving of the documents and receipts transmitted by the Finance
Updating and maintaining payroll

Relationship Management
Monitor staff/management issues and support/advise management and staff as appropriate to improve the relations and resolve the
Advise delegates and national staff on HR policies and practices, advocate for staff to management, consult with Legal unit, Health officer and Stress counsellor as appropriate on matters affecting staff including occupational health and stress related issues

Risk Management
Work with the local lawyer to respond to HR legal matters
Ensure Compliance by all client groups to all Standard Operating Procedures(SOP) in activities related to workforce planning and staff welfare with all systems and procedures to ensure consistency, integrity and accountability within the set quality standards in the stream of work; ensure implementation of audit recommendations; advice on corrective measures and establish relevant controls.

Relevant University degree field or in social sciences
Professional qualification in HR and registered with a professional HR Body
Post Graduate qualification is an added advantage

4 year’s relevant professional HR practice
Experience of facilitating recruitment and on boarding processes
Experience of working for the Red Cross and Red Crescent
Experience working with governmental and international non-governmental
organizations, authorities and agencies
Experience of handling confidential information
Experience handling employee relations matters
Experience in preparing staff payroll

Knowledge, skills and languages
Self-supporting in computers (Windows, spread sheets, etc.)
Ability to communicate with internal employees and external associates on all levels
Ability to work in a cross-cultural, cross-functional and multi-cultural
Ability to work with complete integrity and confidentiality
Excellent organizational, planning and influencing skills
Diplomacy skills
Skills in training and developing staff
Customer service
Fluently spoken and written Portuguese and English

Competencies and values
Communication; Collaboration and Teamwork; Judgement and Decision Making; National Society and
Customer Relations; Creativity and Innovation; Building Trust;


The Federation is an equal opportunity employer.

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