Deploy and operate Oracle IT systems within the Equant MHS Data centers. Perform regular day to day database operations including; Problem Resolution, Upgrades and Maintenance, Backups, Performance Monitoring and Tuning.
Incident Management
Diagnose and fix database errors ; ensure solution is permanent i.e. adjust scripts or report to application owner the root cause and how to permanently resolve it
Maintain physical integrity (i.e. managed by the database engine) of databases ; this includes restoring database contents when necessary from either export files or physical backup files - please note that data integrity (referential or functional relationship between records) is NOT under DBA responsibility.
Perform post mortems analysis (i.e. find and document root cause) for every outage that had an impact to QoS
Change Management
Run change requests on target databases ; this may include physical model changes (DDL - data definition language) and data modification (DML - data manipulation language) ; collect and return completion status to requester
Migrate databases to upper releases including data transfer ; propose best method to transfer data
Participate in system evolution and attend development meetings when requested.
Performance Management
Run, analyze and report on database performances for applications class A/B or defined as critical to Equant business
Other Tasks / Requirements
Design and run export procedures for refreshing QA environments
Design, document and maintain databases operation procedures
Be involved in the "Equant Problem Management" process for database issues
Specify needs on core services and tools (Monitoring, Statistics, Reporting,…)Proactively check available vendor patches and inform Equant of potential risks or security holes
Function as a member of a dynamic team supporting a complex and diverse enterprise Oracle/Sybase/MS Sql Production environment
Be able to work efficiently with minimal supervision, manage a diverse workload, work release schedules (May be out of hours) where required, and participate in Production system on-call rotation
Provide IT customers with a seamless and efficient Global Surveillance & Restoration service as outlined within Service Level Agreements (SLAs)
Provide accurate and timely KPI reporting
Votre profil
Bachelor of Engineering degree or higher.
6 + years of experience in the Information Systems industry
4 years of strong experience in Oracle enterprise environment management
3 years of experience in the support of Sybase and / or MS Sql. will be beneficial
Technical background required on: BMC Patrol, Legato Networker
Knowledge of Unix, Linux, Data Warehousing, Network Architecture, Configuration Management, Storage Area Networks
Strong ability to work with International Customers
Fluent verbal and written communication skills in the following languages: