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Mobile Money Maintenance Engineer

Huawei Technologies Benin SA

Cotonou, Bénin
Huawei Technologies Benin SA is hiring for several positions :

2) Position: Mobile Money Maintenance Engineer 

Base: Cotonou, Benin
Position Type: Outsourcing Staff (sign contracts with Huawei’s agency, not Huawei)
Contract Type: 1-Year CDD (renewable)

Responsibilities:
Responsible for Mobile Money (MM) maintenance, including the Infra (X86 server, storage, lan-switch, Firewall, OS, Database, VM, FS), and Software (Mobile Money).
Responsible for local maintenance team management, including work arrangement, skills transfer, and team structure building.
Responsible for the MM business Job data survey, configuration, and test.
Responsible for the MM business integration (3rd Party Merchants, Banks, Billers, etc.), including Interface Clarification, Network Commission, Account Creation, Integration Support, and Test Support.
Responsible for the MM technical issue, rectification, daily monitoring, KPI report, Spare part replacement, and customer equipment follow-up.
Responsible for the MM maintenance monthly summary report output, and maintenance value presentation to customer.
Responsible for the MM planned maintenance jobs, including the health check, DR switchover test, dust clean, emergency recovery guide and topology update, emergency recovery drilling test, etc.
Responsible for the MM maintenance document summary and update, including case sharing, guidelines for typical issues, etc.
Responsible for the MM maintenance communication with the customer, including issue tracking, RCA report output, and communication with the customer, customer satisfaction management.

Work Qualifications:
Bachelor or above degree with a Telecom-related major.
3 Years or above MM project maintenance experience is preferred.
Fluent in both English and French is mandatory, the work language is English in Huawei.
Familiar with X86 server, Oceanstore storage, switch, Firewall, SUSE, Oracle, HW GaussDB, can install hardware, make SUSE script and SQL command independently.
Familiar with private cloud, NFV, NFVI, and Fusionsphere products.
Familiar with MM(Mobile Money) Products, service flow, structure.
Familiar with MM system installation, service commissioning, integration, testing, and maintenance.

HOW TO APPLY!
If you are interested in one of the above positions and fit the profile requirements, please send us your updated English resume to  beninrecruit@huawei.com with the Position Title in the mail subject. 

Deadline: 31 octobre 2024

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